It is O&CO’s intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 14 days of the date of purchase. After 14 days, a store credit or exchange will be issued for any unopened merchandise returned up to 30 days after purchase. Items purchased with cash maybe be exchanged or a store credit issued. There are no cash refunds. All items must be accompanied by the original receipt and in unopened, saleable condition.To return phone or web orders, please contact Customer Service at (877) 828-6620 during open hours:
Please allow two to four weeks from the day you return your package for your request to be processed. For Canadian customers, please contact customer service at (973) 921-1047.
|Standard, 48 states
|$13.00||7 - 10 Business Days|
|Express, 48 states
|$20.00||2- 3 Business Days|
|$30.00||1 - 2 Business Day|
(FedEx, or parcel post)
|$20.00||7 - 10 Business Days|
|$20.00||10 to 15 calendar days|
1) View our Gift Boutique for an array of gift selections for women and men in varying price ranges. Some selections are elegantly pre-wrapped and available for immediate shipment. You can also add a personalized note.
2) Build your own gift by selecting the products you wish to give. We will choose the most appropriate packaging for your items – a gift box or a sachet – and you can also add a personalized note. This option may add one business day to the order processing time.Please be aware of the following:
Scroll Down to the lower portion of the My Shopping Bag page and enter it in the Promotion Code box and click on the arrow. If your code is valid, you will see the code that has been activated.
Occasionally oliviersandco.com offers promotions through e-mails, catalogs, and advertisements. Once you sign up for our oliviersandco.com email newsletter, you will receive e-mail promotions and offers that include special codes for special free shipping or other discounts. To sign up for our e-newsletter please click on "Email Signup" on the bottom banner of the page.
** Please note that excessive abuse or misuse of promotions and codes may result in order or item cancellation. In order to allow fair redemption and distribution of promotions to all of our registered clients, O&CO may restrict redemption to one per client.
Most promotion codes and offers are for a limited time, cannot be combined with other offers, and are one per customer per order, so be sure to add the one you most want to your order.
Some Discounts don't require a promotional code. In this case, simply add the promotional item to your cart and be sure you have met the offer requirements.